FAQ's


Welcome to Krets, where each sneaker is a masterpiece. Here, we address some inquiries from our discerning clientele.

The Essence of KRETS
Q: What does “Krets” signify?
A: Krets embodies a circle of connoisseurs who appreciate the artistry in every step. It’s a community that understands true luxury lies in the details and craftsmanship of each creation.

Q: What sets KRETS apart in the world of sneakers?
A: At Krets, we create more than just sneakers; we craft wearable art. Each design is a limited edition, embodying our belief that great art is timeless, always in style, and a conversation starter.

Acquiring KRETS
Q: How can I purchase Krets sneakers?
A: Our creations are available exclusively through www.thekrets.com. Each release is limited, ensuring the uniqueness of your acquisition.

Q: Do you offer international shipping?
A: Currently, we cater exclusively to discerning collectors within India. We believe in perfecting our art in our home market before considering expansion.

The Artistry
Q: How often do you release new designs?
A: We unveil new creations when inspiration strikes and perfection is achieved. We recommend following @thekrets on Instagram for announcements of upcoming releases.

Q: Are Krets sneakers true to size?
A: Our sneakers generally run true to size. We provide a detailed size guide on our website to ensure you find your perfect fit.

Care and Maintenance
Q: How should I care for my Krets sneakers?
A: We recommend gentle cleaning with a soft brush or cloth.

The Reserve
Q: What exactly is “The Reserve” by Krets?
A: The Reserve is the pinnacle of the Krets experience an ultra-exclusive inner circle for true sneaker connoisseurs. It’s a world where art, luxury, and sneaker culture converge, offering an unparalleled journey into the heart of Krets.

Q: What makes The Reserve so special?
A: The Reserve offers a curated experience that goes beyond mere ownership: - Exclusive Access: Be the first to acquire our most limited editions before they’re unveiled to the public.
- Bespoke Experiences: Immerse yourself in the world of Krets through intimate events and behind-the-scenes glimpses into our creative process.

- Collector’s Privileges: Gain access to reserve-only colour ways and designs that will never be available to the general public.

- Artist Collaborations: Engage with renowned artists and designers who share our passion for crafting wearable art.

Q: How can one become a member of the Reserve?
A: Membership to The Reserve is by invitation only, adding to its allure and exclusivity. While we can’t disclose the exact criteria, we’re always watching for individuals who truly embody the Krets philosophy.

Q: Any hints on catching Krets attention for The Reserve?
A: While we keep our selection process confidential, true appreciation for the artistry of Krets often shines through. Engage with our brand, showcase your Krets in unique ways, and immerse yourself in the world of sneaker artistry. Who knows? Your next pair might come with a surprise invitation.

Q: Is there a waitlist for The Reserve?
A: The Reserve doesn’t operate on a traditional waitlist system. Our curators are always on the lookout for individuals who resonate with the Krets ethos. The most passionate collectors often find their way to us.

Q: What’s the most exciting part about being in the Reserve?
A: Ask any member of The Reserve, and you’ll get a different answer each time. Some cherish the exclusive designs, others the intimate events, and many the sense of belonging to a circle of like-minded connoisseurs. The true excitement lies in the journey of discovery that The Reserve offers.

Q: I’m intrigued! How can I learn more about The Reserve?
A: The air of mystery around The Reserve is part of its charm. Keep your eyes on our social media and your inbox - you never know when or where the next clue about The Reserve might appear. Remember, in the world of Krets, every step tells a story, and The Reserve is where the most captivating chapters unfold.

Product Information
Q: What materials do you use in your sneakers?
A: We select only the finest materials that meet our standards of quality and aesthetics. The specific materials vary by design and are detailed on each product page.

Q: Do you offer limited edition collections?
A: Yes, many of our releases are limited editions. These exclusive runs embody our commitment to creating unique, collectible pieces.

Ordering & Shipping
Q: How long does shipping take?
A: We process orders within 1-2 business days. Shipping within India typically takes 3–7 business days, depending on the destination. If you want earlier delivery we recommend you reach out to us on our contact details or Instagram

Q: What is your return policy?
A: We accept returns within 3 days of delivery for unworn sneakers in their original condition. Please refer to our detailed return policy on our website.

Inquiries
For any queries not addressed here, our dedicated client relations team is at your service. Please contact us at hello@thekrets.com.

At Krets, we don’t just follow trends we create timeless art for those who understand that true luxury is in the details and the story behind each step you take.